To connect from Windows 10:
To connect from Windows 8:
To connect from Windows 7 / Vista:
To connect from Windows XP:
To connect from an iPad:
To connect from a Macintosh:
To install Duty & Flight Times on a 64-bit machine:
The cause of this issue is related to security update Security Update for Windows (KB3006226). Upgrading DFT to version 10.1.4+ or uninstalling this update corrects the issue. Below are steps to uninstall the update and flag it to not be installed in future. This allows future windows updates to be installed while ensuring DFT runs correctly. If you have already rolled back to a previous restore point, then see section below entitled
I have already rolled back to a previous restore point.
I have already rolled back to a previous restore point:
To install Duty & Flight Times - please follow the steps below:
DFT licencing allows your personal data located on a main server to also be accessed and copied onto a personal laptop or computer without requiring a registration code. The personal computer must only be used for your pilot data (not other pilot's data). To setup your computer or laptop for personal use:
If you have received an Duty & Flight Times upgrade via a CD then refer to How do I install Duty and Flight Times on my computer? If you have received a Duty and Flight Times upgrade via email, then proceed with the following steps:
If you have received an update via email - it is important that you make a backup of the update onto a CD so that if Duty & Flight Times is re-installed in future you can easily install the update. Aviation Software will not provide free updates if you have not burnt the update to CD. You will be required to purchase a complete upgrade. To save your email upgrade to CD:
If you have received a Duty & Flight Times CD and then subsequently received an email upgrade then you must perform the steps detailed in Saving your backup to CD in How do I upgrade Duty and Flight Times on my computer? To install Duty & Flight Times:
This error indicates that the application must be installed in Administrative mode. To do so:
You must install Duty & Flight Times within 14 days of ordering, otherwise the registration code will expire. If you do not register the program within this period of time, then please contact Aviation Software for a new registration code. Aviation Software may charge an additional fee for supplying a new registration code.
If you have recently received (within 14 days) your Duty & Flight Times CD and installation please refer to How do I register DFT? If you already have DFT successfully installed on another computer, then you will need to setup the new computer to utilise the data on the other machine. Once the new installation has been setup correctly the program will not prompt for the registration code. If the two computers are on the same network then please refer to How do I setup a local computer to use the DFT data located on the server / another computer? for further details. If the new installation is for a laptop computer that will not be on the same then please follow the steps - How do I transfer my data onto my laptop?
Firstly, you will need to setup the server / other computer so that other computers on the network can access the files:
On the computer with the new Duty & Flight Times installation:
Double click the DFT shortcut to run DFT using the data located on the server / other computer. Duty & Flight Times will now not prompt for a registration code. Repeat steps 1-7 above for any other computers that require installation of Duty & Flight Times.
To make a complete backup of all of your data files to a CD or USB stick you will require a blank CD or USB stick and Duty & Flight Times version 8.22 or above. Click here to order a Duty & Flight Times upgrade. It is highly recommended that users upgrade to 8.71.04 or above so that the registration code is also automatically backed up. This ensures that when data is restored a registration code will not be required from Aviation Software.
To resotre of all of your data files from a CD or USB stick you will require a backup of your data. Click here for further details on creating a CD / USB stick backup.
You will need a blank CD or USB stick to proceed and will require copying the data onto a portable medium (USB/CD) at your old employer and then restoring the data at your new employer. Specifically, please refer toHow do I transfer my data onto another computer using a USB stick? for further information.
On the source computer:
On the destination computer:
Duty & Flight Times provides an emailing module - that allows you to send your DFT files quickly and easily via email. Simply open the pilot to email. Then select File > Email Times, select the destination email address and Run. At the receiving end the email and the attachment which contains your flight data can be opened and it is automatically imported into the Duty & Flight Times database - again quickly and easily! Alternatively, use the following steps to transfer your data files manually:
On the source computer:
On the destination computer:
Users are licenced to install Duty & Flight Times on a laptop computer for each licenced pilot. This applies to users of Duty & Flight Times version 8.72 and above. For users of version 8.70.00 to 8.71.04, please contact Aviation Software for a discounted upgrade. For all other users, you must upgrade to the latest version of Duty & Flight Times to be licenced for installing Duty & Flight Times on a laptop computer. Click here to upgrade to the latest version of Duty & Flight Times.
For Duty & Flight Times 8.72+ users:
Typically, this indicates that the email attachment has been modified by an anti-virus filter and therefore the pilot data is no longer in the attachment. Also, the size of the attachment is un-usually small (around 150 bytes). To correct the issue, try the following:
Unfortunately, some programs will remove important data files located in the C:\Program Files\Dft6 or C:\Program Files\Dft8 folders (typical folders where Duty & Flight Times is installed). These files contain flight data, pilot settings and the registration code. So although Duty & Flight Times is prompting for a registration code, it is most likely that your flight data is also missing! Although Aviation Software can provide a registration code - you will still be missing your pilot data. If you have had your computer cleaned by a 3rd party you will need to request that the data files located in the C:\Program Files\Dft6 or C:\Program Files\Dft8 folders (depending on where you installed Duty & Flight Times) be restored. Specifically, the *.dat and *.60? files need to be restored to exactly how there were before the computer was cleaned.
If you are running a version prior to Duty & Flight Times 8.72.05:
If you are running version of Duty & Flight Times 8.72.05 or after you can either follow the above steps or you can specify as a second command line argument for the DFTP file type the location where the files should be imported to. This provides a more flexible and simpler solution.
After making the above changes, to test the program double click on a DFTP email attachment to ensure that the package imports as expected. For further information on emailing data see How do I transfer my data onto another computer via email?
The registration code received with your Duty & Flight Times letter will expire usually after 14 days of ordering Duty & Flight Times. Therefore, you need to install Duty & Flight Times within 14 days. Otherwise, please contact Aviation Software for a new registration code. Aviation Software may charge an additional fee for supplying a new registration code.
If you are running DFT version 10.1.7+ then ensure that you have set Email Server to smtp.gmail.com. Ensure Use Email Server Authentication is checked.User Name is set to your email account (i.e. email@example.com) and Password is set to your GMAIL account's password. Ensure Use SSL is checked and SSL Port is set to 587. You must also ensure that "Allow less secure apps" is ON in your account settings. Specifically, go to My Account > Sign-in & Security > Connected apps & sites > Allow less secure apps: ON.
Older versions of DFT do not support using GMAIL or other email servers that require a secure connection to the email server (via TLS or SSL). It is recommended that you use the email server that is provided by your Internet Service Provider (ISP), as these do no generally require a secure connection to the email server. Please contact your network administrator about obtaining details of your Internet Service Provider's email server.
Yes, Duty & Flight Times can be run on a Macintosh computer that is utilising a virtual machine such as VMWare Fusion. VMWare Fusion allows you to run Microsoft Windows based software (such as Duty & Flight Times) on an Intel based Macintosh computer. It retails for approximately $120 AUS. It will also require the installation of Windows XP/Vista/7. For more information, please click here.
Aviation Software may request that you provide the company name and serial number that Duty & Flight Times is registered to. To do so:
Duty & Flight Times versions prior to 8.71.04 will not backup to a location outside of the C:\Program Files\Dft6 folder. Solutions are:
In order to setup to always open a particular pilot file, and bypass the Pilot Summary screen:
To delete a pilot:
If after re-starting Duty and Flight Times the pilot is not deleted, then you do not have permissions to delete the file. In version version 8.76 and prior an error message is not shown when attempting to delete the pilot. In subsequent versions an error message will be displayed if the appropriate delete permissions do not exist. Please contact your IT adminstrator and ensure that you have full permissions (in particular delete permission) to the directory and all pilot files. Typically, files are stored in C:\Program Files\Dft6 or C:\Program Files\Dft8. Files may also be stored on a server, in which case the DFT shortcut will indicate the directory as the command line argument.
This message indicates that the user name or password does not match or has not been setup on the online server. To ensure that a password has been setup:
Yes, we do offer technical support for installation and configuration of Duty & Flight Times and any other difficulties you may experience. Please refer to the terms and conditions at the top of this page for further information on charges.